Privacy Policy

SAMii Industries Pty. Ltd.

SAMii Industries Pty. Ltd. (referred to as "SAMii", "we", "us", or "our") operates a platform via our website, mobile applications, and other services. This platform helps those providing lessons, tuition, or instruction to manage and communicate with providers of such services (the “Services”).

Privacy Policy

Purpose: This Privacy Policy informs you about how we treat your Personal Information. By submitting information to us or registering on our Platform, you agree to SAMii (including our affiliates and subsidiaries) collecting, using, disclosing, and sharing your Personal Information as described here. This may include third-party business partners.

Supersession: This Privacy Policy supplements but does not replace any other consents you may have previously provided to SAMii.

Voluntary Provision: Your provision of information is voluntary. Using the Platform after this policy’s effective date means you accept it. If you disagree, stop accessing the Platform and deactivate your account by contacting info@samii.com.au.

Definitions

• Aggregated Information: Data about all users or specific groups that no longer identifies individual users.
• Data Controller: SAMii, responsible for the use and processing of Personal Information.
• Personal Information: Information relating to an identifiable living individual.

Information We Gather

1. Information You Give Us: This includes information provided when filling out forms, registering, updating account details, making or accepting bookings, paying for lessons, posting comments or reviews, linking third-party accounts (e.g., Facebook), or communicating with SAMii.
2. Example: Registering an account, including name, email, postal address, phone number, billing info, and demographics.
3. Mobile Data: We may process information about your location, such as IP address, postcode, or GPS data from mobile devices. Disabling location services may affect some Platform features.
4. Log Data: Information automatically recorded by our servers when you access or use the Platform, such as IP address, access times, hardware and software details, and pages viewed.
5. Cookies and Tracking Technologies: We and our third-party partners use cookies, web beacons, and similar technologies to provide a better, faster, and safer experience and for advertising purposes. Cookies store information to help recognise your browser, store preferences, and collect usage data.

How SAMii Uses Your Information

We use Personal Information collected through our Platform to:

• Enable access and use of the Platform.
• Improve and optimise the Platform and user experience.
• Create a trusted environment by detecting and preventing fraud.
• Process transactions and send service-related messages.
• Send marketing and promotional messages (with consent).
• Administer referral programs and promotions.
• Comply with legal obligations and resolve disputes.

User Communications

We may review, scan, or analyse communications between users for fraud prevention, compliance, investigation, product development, research, and support purposes. This may involve automated methods or manual reviews.

Disclosure of Personal Information

We may disclose your information to:

• Other users for marketing or operational purposes.
• Third-party service providers for business operations.
• Related entities and affiliates.
• Legal authorities, if required by law.

Security

We implement security measures to protect your Personal Information but cannot guarantee 100% security. Your role in keeping your information secure includes not sharing your account credentials.

Third-Party Links and Resources

The Platform may contain links to third-party websites with their own privacy practices. We encourage you to read their policies.

Minors

SAMii does not knowingly collect Personal Information from minors. If you are under 16, do not provide your information to us. Parents should contact us to remove information provided by minors without consent.

Changes to This Policy

We may change this Privacy Policy at any time. Material changes will be notified via email or posted on the Platform. Continued use of the Platform means you accept the updated policy.

Contact

For questions about your Personal Information or this Privacy Policy, contact us at info@samii.com.au with the subject line “Attention of Data Privacy Officer.”