Privacy Policy

Last updated: January 3, 2026

Privacy Policy

SAMii Industries Pty. Ltd.

Introduction

SAMii Industries Pty. Ltd. (referred to as “SAMii”, “we”, “us”, or “our”) operates a platform through our website, mobile applications, and related services (the “Platform”).

The Platform assists educators and service providers who offer lessons, tuition, or instruction to manage administration, payments, scheduling, and communication with students and parents (the “Services”).

SAMii is committed to protecting your privacy and handling Personal Information responsibly and transparently.

Purpose of This Privacy Policy

This Privacy Policy explains how SAMii collects, uses, stores, and protects your Personal Information.

By submitting information to us, creating an account, or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the handling of your Personal Information as described.

This Privacy Policy supplements any other consents you may have previously provided to SAMii.

Your provision of information is voluntary. If you do not agree with this Privacy Policy, you should not access or use the Platform. You may deactivate your account at any time by contacting info@samii.com.au.

Definitions

Aggregated Information
Information relating to groups of users that does not identify any individual.

Data Controller
SAMii Industries Pty. Ltd., which determines how and why Personal Information is processed.

Personal Information
Information relating to an identifiable living individual.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Register an account
• Complete forms
• Update account details
• Make or accept lesson bookings
• Make payments
• Communicate with SAMii
• Post comments or reviews
• Link third-party accounts where available

This may include your name, email address, postal address, phone number, billing information, and basic demographic details.

Mobile and Location Data

We may process limited location-related information such as IP address, postcode, or approximate location derived from mobile devices. Disabling location services may affect certain Platform features.

Log Data

When you access or use the Platform, our systems may automatically record information such as:

• IP address
• Date and time of access
• Device type and browser
• Pages or features accessed

Cookies and Tracking Technologies

We use cookies and similar technologies to help operate the Platform, remember preferences, and understand how the Platform is used.

Cookies do not grant us access to your device and can be controlled through your browser settings.

How SAMii Uses Your Information

SAMii uses Personal Information to:

• Enable access to and operation of the Platform
• Provide Services and support
• Improve and optimise the Platform
• Detect and prevent fraud or misuse
• Process transactions and send service-related communications
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Marketing or promotional communications are only sent where consent has been provided and can be opted out of at any time.

User Communications

Communications sent through the Platform may be reviewed or analysed for purposes including fraud prevention, compliance, investigation, system improvement, research, and customer support. This may involve automated or manual processes.

Disclosure of Personal Information

SAMii takes a conservative and privacy-first approach to handling Personal Information.

Our position on data sharing

SAMii does not sell, rent, trade, or share Personal Information with other users or third parties for marketing, advertising, profiling, or promotional purposes.

Limited disclosure where required

Personal Information may only be disclosed where strictly necessary to:

• Comply with Australian law or regulatory requirements
• Respond to lawful requests from government or regulatory authorities

Any disclosure is limited to the minimum information required.

SAMii does not permit third parties to use Personal Information for their own purposes.

What SAMii does not do

SAMii does not share Personal Information:

• With other users for commercial purposes
• With third parties for advertising or marketing
• With data brokers or analytics resellers
• With unrelated external organisations

Security

SAMii implements reasonable technical and organisational measures to protect Personal Information from misuse, loss, unauthorised access, or disclosure.

While no system can guarantee complete security, users are responsible for maintaining the confidentiality of their login credentials and account access.

Third-Party Links

The Platform may contain links to third-party websites or resources. SAMii is not responsible for the privacy practices or content of those external sites. Users should review the privacy policies of any third-party services they access.

Minors

SAMii does not knowingly collect Personal Information from individuals under 16 years of age.

If Personal Information relating to a minor has been provided without appropriate consent, a parent or guardian may contact SAMii to request removal.

Changes to This Privacy Policy

SAMii may update this Privacy Policy from time to time. Any material changes will be posted on the Platform or communicated where appropriate.

Continued use of the Platform after changes take effect constitutes acceptance of the updated Privacy Policy.

Contact

For questions, requests, or concerns regarding this Privacy Policy or your Personal Information, contact:

Email: info@samii.com.au

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